 |



Coaching is an
intensive, confidential process of interaction over a period of time to
accomplish certain goals and gain a new way of operating. A coach
encourages executives to articulate their vision, plan for its execution
and develop skills or behaviors to achieve it. This respectful, inquiring
form of conversation, listening and input expands the executive’s ability
to move forward in areas having a strategic impact on results and
relationships.
|
Coaching
works best when a person:
|
-
Makes changes, is willing to learn and takes ownership.
-
Commits to goals and wants to be held accountable for results.
-
Does
what it takes to make progress with patience and persistence
|
|
 |
The Coaching Process:
Contracting
Develop a mutual understanding of the coaching process and their
specific situation. Create a vision with goals and desired outcomes
by meeting in person. Determine the gap between where they are
now and where they want to be. Set an appropriate
time frame for coaching (typically 3-6 months).
|
 |
Action
Plan
Plan
initial steps for each goal according to priority and aligned
with their vision. Clarify their role, skills, interests, work
styles and other key factors that affect the achievement of each
goal. Dialogue to explore their commitment to the change and
feedback on alternative directions. Identify measures to know
that they have achieved these goals.
|
 |
Implementation
Regular coaching sessions focus on problem solving, skill acquisition,
insights, removal of barriers and adjustments to action plans.
The coach gives direct feedback and asks thought-provoking questions
to encourage movement and experimentation. The executive can
practice using new behaviors and ways of thinking during the
sessions and plan fieldwork occurring between sessions. Ongoing
sessions will usually be on the phone, but in-person meetings
will be arranged whenever useful. Together the coach and the
executive will evaluate the progress made over time.
|
 |
Executive
Coaching Situations:
|
-
Building a confident, polished executive presence for board
meetings
-
Making a transition to a higher level position
-
Taking a team through a reorganization
-
Starting a new office or department
-
Planning performance and career development for a management
team
-
Bridging the gap between their style and their manager’s
-
Developing delegation, backup and cross-training plans with a
hands-on manager
-
Retaining valued staff by creating a positive work environment
and mentoring
-
Employing strategic, non-reactive communication style for a high
exposure position
-
Setting new expectations and motivating an area to perform at a
higher level
|
|
The
coaching sessions allowed me to step back and view what was
going on around me and to strategize different ways to handle
the situation. I was the only member of the management team
who remained when the others left, so the new manager and myself
were able to use the coaching sessions to learn about each other's
styles and how to work best together.
-Mutual
Funds Accounting Manager at a Financial Services Company
|
Copyright ©
2001 Naomi Deutscher. All rights reserved.
|

|
Best
viewed in Microsoft Internet Explorer or
Netscape Communicator.
Best viewed in a 600 X 800 monitor.
|
 |
|